Portal · −38% · WCAG AA · NEN 7510 · 61%
Plate 01 · PORTAL
Patient portal with online booking and e-consult
−38% phone calls at the front desk
Industry: healthcare & wellbeing
Healthcare: reachable, secure and NEN 7510-ready.
Every assistant who is not on the phone is standing next to a patient. We build accessible practice websites, patient portals, care apps and AI assistants that handle routine questions, integrated with practice systems, care records and Vecozo. NEN 7510, GDPR and MedMij are the design starting point, not an obstacle afterwards.
App
— Healthcare & wellbeing
Website, patient portal and healthcare app development
A general practice handles dozens of calls a day about appointments, repeat prescriptions and results that could just as well happen online. Physiotherapists and dentists lose revenue to no-shows without an automatic reminder. And every new tool raises the same question: is this NEN 7510-ready, GDPR-ready, MedMij-ready? So innovation stalls, while staff shortage is the sector’s biggest threat.
RABZI builds digital care that relieves practices and institutions of routine work. A WCAG 2.2 AA accessible practice website with online registration and a Zorgkaart integration. A patient portal or app with appointments, e-consult, questionnaires and DigiD or MedMij login. An AI assistant for phone and chat that handles repeat prescriptions and appointment changes. Connected to Medicom, Promedico, Intramed or Nedap ONS, ZorgDomein and Vecozo, so nothing is entered twice.
Security by design means, for us: data minimization, EU hosting, audit logging, DPIA documentation and a data processing agreement without debate. Fixed price, fixed date, and honest advice on which subsidy, IZA or SET, can carry the project.
- WCAG 2.2AA accessible as standard
- NEN 7510as the design starting point
- EUhosting and data storage
- 3–6 wkspractice website live
— Sound familiar?
Healthcare & wellbeing: what we see.
Assistants lose hours to calls that could happen online
We build online registration, appointments and repeat prescriptions into a portal or app, plus an AI assistant for the phone, so the front desk keeps time for the patient who is actually standing there.
No-shows and waiting lists without overview
We build digital triage, waiting list management and automatic reminders by text, email or app, so open slots get filled and the waiting list becomes a schedule instead of a pile.
A practice website that is neither accessible nor findable
We build a WCAG 2.2 AA accessible site with care SEO, Zorgkaart integration and online registration, so “physiotherapist + city” lands on you and everyone, including screen reader users, can book an appointment.
Double entry between practice system, scheduling and Vecozo
We build integrations with Medicom, Promedico, Intramed or Nedap ONS, ZorgDomein, Zorgmail and Vecozo claims, so data is entered once and production and care pathway costs become visible.
Uncertainty about NEN 7510, GDPR and MedMij slows every innovation
We build with security by design: data minimization, EU hosting, audit logging, DPIA and a data processing agreement at delivery, so the data protection officer signs off instead of slowing down.
— What we build for you
What we build for you.
Accessible practice website
WCAG 2.2 AA accessible, with online registration, care SEO and a Zorgkaart integration. Found on “physiotherapist + city” and usable by every patient.
from €4,950
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Patient portal
Appointments, e-consult, questionnaires, repeat prescriptions and treatment plan behind DigiD or MedMij. Connected to the practice or care record system, no double entry.
from €12,500
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Care app and e-health
Remote monitoring, exercise programs, diary and messaging for patients and clients. Security by design, also as an MVP for health startups and clinics.
from €15,000
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AI assistant for phone and chat
Repeat prescriptions, appointment changes and routine questions handled within NEN 7510 boundaries. Front desk staff keep time for the patient in front of them.
from €2,950
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NEN 7510, GDPR and DPIA
Data minimization, EU hosting, audit logging, a data processing agreement and DPIA documentation at delivery. Zivver for secure email.
from €1,250
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Digital accessibility
WCAG 2.2 AA audit, accessibility statement and remediation of existing sites and portals. Tested with screen reader and keyboard.
from €950
Read more
ZorgmailZorgDomeinMedicomPromedicoIntramedNedap ONSVecozoMedMijDigiDZorgkaart NederlandZivverAFAS
Integrations we work with
— Our approach
How we approach it.
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01
Reachability scan first
We start with 20 minutes at the front desk: which questions come in, how many per day, which could be online. That decides what we build and what you leave as it is.
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02
Compliance as design, not as a checklist afterwards
NEN 7510, GDPR and MedMij requirements are in the first sketch: which data, stored where, who has access. We write the DPIA alongside the build.
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03
Connected to the practice system, no separate tool on the side
Everything we build connects to Medicom, Promedico, Intramed or Nedap ONS and to Vecozo. No extra screen for the assistant, no double entry.
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04
Accessible to every patient
WCAG 2.2 AA is the standard, tested with screen reader and keyboard. Someone who is 80 or visually impaired has to book an appointment as easily as someone who is 30.
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05
Subsidy and pace
A practice website goes live in 3 to 6 weeks, a portal or app in 8 to 16. We help you think through IZA transformation funds and SET to make the budget work.
— Work
Relevant work
Brand · 6 wks · 2 · 100 · 1
Plate 02 · BRAND
Brand identity, website and pitch material in six weeks
6 wks from kickoff to brand, site and deck
— Frequently asked questions
Questions about healthcare & wellbeing.
01How much does a website cost for a general practice or physiotherapy clinic?
An accessible practice website with online registration, care pages and a Zorgkaart integration starts from €4,950 excl. VAT and goes live in 3 to 6 weeks. A patient portal starts from €12,500, a care app from €15,000, an AI assistant for phone or chat from €2,950. A WCAG audit of an existing site starts from €950. Fixed price and fixed date up front; we help you with IZA and SET subsidy applications.
02How long does it take to develop a patient portal or healthcare app?
A patient portal with appointments, e-consult and questionnaires, connected to the practice or care record system, is ready in 8 to 12 weeks. A care app with DigiD or MedMij login, monitoring and messaging takes 12 to 16 weeks, including the DPIA and security test. We start with a pilot group of patients and staff, process their feedback and then roll out widely.
03Can you integrate with Medicom, Promedico, Intramed, Nedap ONS and Vecozo?
Yes. We connect to the APIs and messaging standards of Medicom, Promedico, Intramed, Nedap ONS, ZorgDomein and Zorgmail, and to Vecozo for claims and insurance checks. For patient access we use DigiD and MedMij; for secure email, Zivver. Every integration runs under a data processing agreement and is logged. If you use a system not on this list, we check up front what the vendor allows.
04How do you ensure NEN 7510 and GDPR compliance in healthcare software?
By putting compliance into the design instead of after it. Data minimization per screen, encryption at rest and in transit, role-based access, audit logging of every record view and hosting in the EU. We deliver the DPIA and the data processing agreement, along with the documentation your data protection officer and a NEN 7510 auditor need. A penetration test through a certified partner is optional.
05Does a healthcare website have to meet WCAG accessibility standards?
For care providers with a public task or public funding, WCAG 2.1 AA is mandatory in the Netherlands; for most practices it is not yet a legal duty, but it is the norm that insurers, patient associations and Zorgkaart expect. Practically: part of your patients are older, visually impaired or use a screen reader. We build every healthcare website and portal to WCAG 2.2 AA and deliver the accessibility statement with it.
— Knowledge
Keep reading
Reply < 1 business day · Available for new projects
How many calls a day could happen online?
Request the free reachability scan: we review your website, your registration flow and your call volume and show you what a portal or AI assistant means for the front desk, including what NEN 7510 and GDPR require. Even if we do not end up working together, you leave with honest advice.